Terms and Conditions

Governing Law and Contract Formation
No contract will subsist between you and The Gifts Shop for the sale by it to you of any product unless and until The Gifts Shop accepts your order by e-mail confirming that your order is being processed. For the avoidance of doubt, any such contract will deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and The Gifts Shop irrevocably submit to the non-exclusive jurisdiction of the English Courts.

Prices and Payment
All prices are inclusive of VAT and Delivery charges, and are correct at the time of entering information. The Gifts Shop reserves the right to change prices without prior notice. All payments on The Gifts Shop website are processed by PayPal. Payment will be debited and cleared from your account before the dispatch of your Good or provision of service to you. You confirm that the credit/debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.

Product Availability
On the rare occasion that there is an error with our stock, we will contact you straight away to advise you of any delay.

We will always do our best to give accurate information but at times some products may take longer than 21 days to receive from our supplier.

Returns Policy
You have the right to return goods to us within 7 days of receiving, for any reason, and for a full refund of the purchase price, excluding delivery charges. The delivery charge is based on the packed weight of each item, and is included in the price.
To return goods you must first contact us via email at customerservice@thegiftsshop.co.uk, and request a returns authorization reference.
Goods will not be accepted for return without a returns authorization reference.
Please ensure that you retain proof of sending any item for return.
You will receive a refund, or your credit card will be refunded, no later than 30 days after The Gifts Shop's receipt of returned goods. If we fail to deliver an order within 30 days of the order being placed you are entitled to a full refund.

We aim to dispatch all orders on the first business day after the order was placed, Monday to Friday. Due to courier collections the cut off time for our standard delivery is 2pm. Orders placed after this time will be dispatched on the next working day. In the UK orders usually take 1-4 business days from the day the order is dispatched through to receipt by the customer. In exceptional circumstances please allow up to 21 days for delivery. Please note – All our delivery times are estimates and we cannot be held responsible for delays caused by the courier. If your delivery has not arrived within the estimated times, please contact us.

All intellectual property of The Gifts Shop, such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of The Gifts Shop. By using the Website you agree to respect the intellectual property rights of The Gifts Shop and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the website without permission. All other trademarks and copyrights are the property of their respective owners.

To the fullest extent permitted at law, The Gifts Shop is providing this web site and its contents on an “as is” basis and make no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose.
In addition, The Gifts Shop does not represent or warrant that the information accessible via this web site is accurate, complete or current. Price and availability information is subject to change without notice.
Except as specifically stated on this Web site, to the fullest extent permitted at law, neither The Gifts Shop nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
For the avoidance of doubt, The Gifts Shop does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of The Gifts Shop, its affiliates, directors, employees or other representatives.

Force Majeure
Where, in spite of its reasonable efforts, The Gifts Shop is unable to perform an obligation due to force majeure, it shall not be deemed to be in breach of its contract with the Customer.


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