Delivery & Returns

Delivery Rates
Delivery is Free within mainland UK.
All prices on The Gift Shop website include VAT and delivery.
The price you see is the price you pay.
For delivery rates outside UK, please contact us.

How long will it take to arrive?
We aim to dispatch all orders on the first business day after the order was placed, Monday to Friday. In the UK orders usually take 1-4 business days. However, please allow at least 10 working days for delivery before contacting us, as we are unable to investigate with Royal Mail until this time has passed. If you have ordered a large item, please check that your local Royal Mail sorting office is not holding it for collection.

How will it be delivered?
We use Parcelforce and Royal mail first class for UK deliveries.

Return Policy
You may return any item purchased for a full refund of the purchase price, excluding delivery charge, within 7 days of delivery, beginning with the day after the day on which the item is delivered. This may only be done by first contacting The Gifts Shop by email and requesting a returns authorisation reference. Goods will not be accepted for return without a returns authorisation reference.

Please note that all returns are subject to our Terms and Conditions.


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